Refund Policy

Thank you for your purchase from Eevivo. Our service provides you with a custom-generated PDF document based on your electric vehicle's data.

Refund Eligibility

Because our product is a digital file delivered via email, we are generally unable to offer refunds. However, we will issue a full refund if:

• The PDF contains an error caused by our service

• You did not receive the file due to a system or delivery issue

Refund Request Process

If you believe you're eligible for a refund, please contact us within 7 days of your purchase.

Send an email to support@eevivo.com with the email you used for purchase and a brief explanation of the issue.

Non-Refundable Situations

• Change of mind after purchase

• Providing incorrect input data

• Failure to check email inbox/spam folders

We appreciate your understanding and are committed to making things right if there is a genuine issue.